1. CLIENT
A CLIENT is an individual or entity with details supplied in the above mentioned invoice, wanting to enter into a business transaction with Adore Weddings and Events
2. BOOKING DEADLINE
We are happy to hold your booking for 14 days from date of quotation. Should written confirmation and the deposit, not be received before this date, we reserve the right to release your booking. Should the quotation be made within the 14 days of the event, we take the function as confirmed and cancellation fees will be deducted.
3. DEPOSIT
A 50% booking fee of the Grand Total is required to confirm any booking from Adore Weddings and Events and its affiliates. A booking fee is non-refundable. Services are not guaranteed until the
booking fee is received. We reserve the right to release your booking should the deposit and or signed proposal not be received within the 14 day period. On receipt of confirmation of services, our terms and conditions become legal and binding.
4. NUMBERS
Numbers of guests must be confirmed 1 (one) week prior to the function and those numbers will be catered for, have tables laid out, flowers and décor confirmed, and charged for. For functions in the excess of 100 guests, this confirmation must be made 14 days before, and if there is a large percentage drop, there may be a price increase per person to cover standard expenses.
5. PRICING/SUPPLIER QUOTES
We reserve the right to amend prices should our cost price or supplier quotes fluctuate beyond our reasonable control.
6. SUBSTITUTIONS
Should an ingredient, décor item or equipment, for any reason, be unavailable we reserve the right to replace it with a suitable substitute of the highest quality available of equal value. We reserve the right to artistic licence and design.
7. RELIGIOUS DIET
Please kindly confirm any special dietary requirements no later than 14 day prior to the event.
8. CANCELLATION
Cancellation by a client must be received in writing.
The following cancellation charges apply:
a. Confirmation deposit – 0% refund on deposit
b. 91 days prior the event – 10% of the total event/service cost
c. 90 – 61 days prior the event – 50% of the total event/service cost
d. 60 – 31 days prior to the event – 80% of the total event/service cost
e. 30 days prior or less to the event – Total event/service cost
In addition to the above; in the event that the Client chooses to terminate Adore Weddings and Events planning services prior to the event, a 10% planning fee will be invoiced on all confirmed suppliers. Similarly, In the event that the Client chooses to terminate Adore Weddings and Events floral design and/or décor hire services prior to the event, a 20% administration fee will be invoiced against deposits receipted to cover time committed to date, total costs incurred as well as loss of future income as a result of opportunity cost of turning away other business on that date.
In the event of Adore Weddings and Events or it’s employees cancelling your booking due to illness or death, a suitable florist and/or coordinator will be found to complete the floral requirements and/or planning and running of your wedding. In the event of a suitable coordinator and/or florist not being found, Adore Weddings and Events will refund 80% of your deposit, retaining 20% of your deposit to cover admin fees and time committed to date. In this event, all suppliers confirmed for your event by Adore Weddings and Events will still honour their bookings.
9. PROOF OF PAYMENT
All prices are quoted in South African Rand and must be paid in South African Rand. Proof of payment must be emailed as a PDF file. Proof of payment must be emailed to Adore Weddings and Events – iadoreweddings@gmail.com
10. LIABILITY AND INDEMNITY
Subject to intentional or negligent conduct, Adore Weddings and Events will not be held responsible for any losses, injuries or deaths that occur before, during or after a wedding/event. Adore Weddings and Events shall not be liable for and the Client herby indemnifies Adore Weddings and Events against any breach or contravention of any law, by-law or regulation that is not brought to the attention of Adore Weddings and Events by the client, prior to the function.
11. EQUIPMENT HIRE
All goods hired out are only guaranteed for the actual day of the event. Whilst we will try to accommodate special requirements for early delivery, it cannot be guaranteed.
12. EQUIPMENT
Any and all equipment hired or supplied by Adore Weddings and Events to the Client shall be considered to be under the care of the Client and the Client shall bear all the risks associated therewith, during the time period detailed herein. Any damage or loss of the equipment through any action; albeit negligence, theft or accident; becomes the Clients full responsibility to repair or replace. Such costs will be invoiced to the Client for full payment within 48 hours after the client has been supplied with such documentation detailing the cost of repair or replacement of the equipment. Late payment will constitute a 5% compound interest rate per week. All props, equipment and décor remain the property of Adore Weddings and Events – they may not be kept or sold, unless otherwise specified in writing by Adore Weddings and Events. All equipment must be returned in good order and re-packed in any packaging that was supplied with the equipment. Where décor is dry hired a cleaning fee will be levied in addition to a refundable damages deposit. Should all décor be returned cleaned, the cleaning fee will be refunded along with the damages deposit.
13. DAMAGES OR LOSSES
It is the Clients duty to make sure that all equipment hired for the function is receipted at the function. A refundable damage and losses deposit of R2000.00 (unless otherwise stipulated) is payable in respect of damages and losses along with the 50% of the quoted price on confirmation of
booking. Once the handover has taken place to the client, any shortages and damages to the equipment shall be for the clients account and be deducted from the deposit held. The balance of any refundable deposit will be refunded pro-rata within 30 days after the function. It is the client’s duty to arrange for or take hand over of equipment at the function. Please advise banking details for refunds.
14. CHANGES
It is the responsibility of the Client to inform Adore Weddings and Events and/or the relevant Consultant, Agent or Service Provider of any alterations details in this quote in writing. Failure to do this and leading to a service delivery error will be to the client’s own account.
15. 5 DAY GUARANTEE
We are happy to facilitate reasonable changes to this proposal, in writing, up until 30 working days to the commencement of the function.
16. POSTPONEMENT
Should any event or service be postponed or rescheduled by the Client, Adore Weddings and Events will endeavour to reschedule all services at no extra cost. However in the event of Adore Weddings and Events incurring any liability arising from such postponement the Client shall reimburse Adore Weddings and Events for such costs.
17. IDEA’S and CONCEPTS
The Client shall under no circumstances use any intellectual property acquired through this business transaction such as, but not limited to, artist or service provider contact details or services being distributed, directly or indirectly. Such abuse of property could precipitate Adore Weddings and Events, its service providers or any third party involved, taking legal action. All styling, ideas, menus and concepts detailed in the enclosed proposal have been developed exclusively by Adore Weddings and Events and are considered by them to be of Proprietary Nature and deemed their property.
All designs and concepts, including but not limited to mood boards, Pinterest boards made for you, patterns, floral formulas and mechanics, detailed in the proposal/quotation have been developed by Adore Weddings and Events and are considered to be of a proprietary nature. These ideas and concepts remain the property of Adore Weddings and Events and may not be shared with competing businesses, the public or used for own profit or personal gains pre or post your event. Doing so may result in legal action being taken against you. Should you wish to utilise any of the concepts and ideas in the proposal without retaining the services of Adore Weddings and Events, a creative consultancy fee can be negotiated. The proposal presented remains the property of Adore Weddings and Events.
In addition, by accepting these terms and our quotation, either in writing or tacitly, you grant Adore Weddings and Events permission to place images of the delivered flowers onto social media sites and/or our website as part of our portfolio. Adore Weddings and Events shall not be liable for any breach of copyrights, trademarks or rights or privacy or publicity relating to materials or reference images supplied by the Client.
18. LEGAL COSTS
Should the client fail to pay any amount due and payable under this contract timorously on the respective due date or fail to comply with any of the other conditions and stipulations of this contract the client agrees to pay all legal costs on a scale as between attorney and own client together with collective commission.
19. FIRE, NATURAL DISASTERS, ACTS OF GOD
Adore Weddings and Events are not liable for any fire, natural disasters and acts of God in the case of damage, service supply, quality, and losses to property. It is the responsibility of the Client to ensure that the necessary fire extinguishers are on site. If the Client cannot supply their own, they can make arrangements for Adore Weddings and Events for the hire of said equipment.
20. SEASONAL VARIATIONS
Please note that it does occasionally occur that certain flora as may have been included in the quotation may not be available due to circumstances beyond our control. In the event that this does happen, we will do our absolute best to find a suitable alternative of equivalent value and volume to fulfil the agreed design. Adore Weddings and Events reserves the right to artistic license and variety selection in the design.
Where a flower is considered risky as regards to availability, we will usually have suggested a plan B to fall back on should the situation arise.
21. MOCK-UP
A mock-up is available on request by the Client. Due to seasonal variations, we cannot guarantee that the flora quoted for your wedding/event will be the same as what will be used in your mock-up.
Wherever possible, we will find suitable substitutes as per paragraph 20, SEASONAL VARIATIONS.
Mock-ups will be charged at full retail price of table arrangements plus 15%, which covers travel and full bunches of flora purchased to produce such mock-ups.
22. FORCE MAJEURE
If the performance of either party herein is delayed or prevented at any time due to the circumstances beyond the control of the other; including, without limitation, those resulting from labour disputes, fire, floods, civil disturbances, weather conditions, control exercised by a government entity, unavoidable casualties or acts of God or a public enemy; the performance of such party shall be excused for so long as the circumstances shall prevent such performance. Should the clients’ event be cancelled, postponed or otherwise adversely impacted as a result of a force majeure event, there shall be no refunds for payments already received by Adore Weddings and Events, but Adore Weddings and Events will use all reasonable efforts to work with clients to produce the contracted event at a later date, if necessary, subject to Adore Weddings and Events, availability and/or a substitute representative as appointed by Adore Weddings and Events to act on their behalf on the rescheduled date. Additional fees may be incurred and due to Adore Weddings and Events and any subcontractors as a result of a rescheduled event.
*We recommend the consideration of event insurance to cover such an event.
23. PAYMENT
Direct transfer (EFT) only, (no cheques or cash payments are accepted unless otherwise approved). If payment is to be made by cash your attention is drawn to the provisions of Section 21 and supporting regulations of the Financial Intelligent Centre Act, 38 of 2001. In terms of this Act, you will be required to provide further information. Unless otherwise agreed, the balance of payment 50% is required 14 working days prior to your function, by electronic transfer. If no payment is reflected in our account 48 hours prior to the day of the function, we reserve the right not to commence with the set up, food preparation or delivery of items.
Receipt of deposit or any part payment or signing of the quotation, will indicate acceptance of Conditions detailed here within and bind Adore Weddings and Events and the Client in a formal agreement.
